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Windows store cache may be damaged

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In the Registry Editor address bar, paste the following or navigate using the folders on the left-hand side: Computer/HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

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Then paste it into a notepad file for future reference and close the window. Mark the string of numbers and letters underneath SID and right-click it to copy it into the clipboard. It should return an output starting with USER INFORMATION. In Command Prompt, type whoami /user and press Enter.

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If you still get an error or nothing happens, continue to the next step. If the reset is successful, the Microsoft Store should open as normal with no errors shortly afterwards. While it doesn’t look like it’s doing much, in reality, it’s resetting your store in the background.

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Press “OK” when you’re done.Ī blank command prompt window will open. Press Ctrl + R to open the Run dialog, then type “WSReset.exe” into the “Open:” field. We’ll then show you how to clear the Microsoft Store cache for third-party store apps using command prompt. This blends user-friendliness with speed. A good way to perform Microsoft Store reset is via the WSReset tool.